How can we improve OmniGuard?

All alerts off campus to go to 000

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    Patrick Joseph Bernard MahoneyPatrick Joseph Bernard Mahoney shared this idea  ·   ·  Admin →
    completed  ·  Support TeamAdminSupport Team (Admin, CriticalArc) responded  · 

    In our latest release, organisations can configure SafeZone to also raise an alert to security when they call emergency while off campus. See SafeZome Command → Admin → Global → Police / Ambulance alert configuration.

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      • Support TeamAdminSupport Team (Admin, CriticalArc) commented  · 

        Yes that's correct. Am I right in understanding this is a problem and you'd like the campus to be aware of when users raise alerts off campus?

        We have a roadmap item to allow the campus to be informed when a user calls 000 while off campus without the expectation of a manned response from the campus.

        Let me know if that addresses you suggestion.

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