https://support.criticalarc.com/hc/en-us 2026-07-24T16:22:03Z https://support.criticalarc.com/hc/en-us/articles/360001080555-Menu-bar 2024-08-22T09:28:03Z https://support.criticalarc.com/hc/en-us/articles/360001080635-Global-Settings 2020-04-06T02:29:50Z https://support.criticalarc.com/hc/en-us/articles/360001088436-Global-Settings-General-Settings 2024-08-22T08:58:34Z https://support.criticalarc.com/hc/en-us/articles/360001117655-Global-Settings-Messaging-Settings 2024-08-22T08:58:34Z https://support.criticalarc.com/hc/en-us/articles/360001119255-Global-Settings-Information-Settings 2024-08-22T10:59:17Z https://support.criticalarc.com/hc/en-us/articles/360001119295-Global-Settings-SafeZone-App-Settings 2024-08-22T09:32:50Z https://support.criticalarc.com/hc/en-us/articles/360001119755-Global-Settings-Alert-Resolution-Categories 2024-08-22T09:28:03Z https://support.criticalarc.com/hc/en-us/articles/360001120095-Global-Settings-Alert-Escalation-Workflow 2024-08-22T09:17:24Z https://support.criticalarc.com/hc/en-us/articles/360001124436-Global-Settings-Email-Templates 2024-08-22T09:35:44Z https://support.criticalarc.com/hc/en-us/articles/360001147755-Global-Settings-Aruba-Meridian-Settings 2024-08-22T09:17:24Z https://support.criticalarc.com/hc/en-us/articles/360001148015-Global-Settings-Help-First-Aid-and-Duress-Alert-Settings 2024-08-22T08:58:34Z https://support.criticalarc.com/hc/en-us/articles/360001148995-Global-Settings-Responder-Duress-Settings 2024-08-22T09:17:24Z https://support.criticalarc.com/hc/en-us/articles/360001153036-Global-Settings-Polestar-NAO-Settings 2024-08-22T09:40:13Z https://support.criticalarc.com/hc/en-us/articles/360001155716-Global-Settings-Police-and-Ambulance-Call-Settings 2026-04-30T04:50:16Z https://support.criticalarc.com/hc/en-us/articles/360001156476-Global-Settings-Check-In-Settings 2024-08-22T09:32:51Z https://support.criticalarc.com/hc/en-us/articles/360001161796-Global-Settings-Data-Retention 2024-08-22T08:51:20Z https://support.criticalarc.com/hc/en-us/articles/360001161936-Global-Settings-Tip-Reporting 2024-08-22T08:51:21Z https://support.criticalarc.com/hc/en-us/articles/360001168936-Global-Settings-Operator-Connection-Checking 2024-08-22T09:17:24Z https://support.criticalarc.com/hc/en-us/articles/360001181556-Regions-Creating-a-new-region 2024-08-22T09:10:01Z https://support.criticalarc.com/hc/en-us/articles/360001186315-Regions-Editing-a-region 2025-02-12T16:30:19Z https://support.criticalarc.com/hc/en-us/articles/360001194516-Region-Groups-Overview 2024-08-22T09:22:07Z https://support.criticalarc.com/hc/en-us/articles/360001195036-Region-Groups-Creating-and-Editing-a-Region-Group 2024-08-22T09:28:03Z https://support.criticalarc.com/hc/en-us/articles/360001203775-Region-Groups-Help-First-Aid-and-Duress-Call-Settings 2024-08-22T09:35:44Z https://support.criticalarc.com/hc/en-us/articles/360001204035-Region-Groups-Alert-Escalation 2024-08-22T09:28:03Z https://support.criticalarc.com/hc/en-us/articles/360001208756-Register-Vehicle-User 2025-02-19T16:37:41Z https://support.criticalarc.com/hc/en-us/articles/360001214375-User-List 2025-09-05T14:58:15Z https://support.criticalarc.com/hc/en-us/articles/360001221295-User-Groups 2025-02-19T16:37:41Z https://support.criticalarc.com/hc/en-us/articles/360001221515-Pre-Registrations 2025-02-19T16:37:41Z https://support.criticalarc.com/hc/en-us/articles/360001222236-User-Stats-Report 2025-02-26T16:40:30Z https://support.criticalarc.com/hc/en-us/articles/360001222256-Notification-Templates-Administration 2026-05-22T08:51:22Z https://support.criticalarc.com/hc/en-us/articles/360001245556-Notification-Template-Categories 2025-02-07T12:54:11Z https://support.criticalarc.com/hc/en-us/articles/360001256876-Notify-and-Emergency-Mass-Communications-Summary 2026-07-10T10:55:34Z https://support.criticalarc.com/hc/en-us/articles/360001258196-Send-a-Custom-Blank-Notification 2026-07-10T11:05:13Z https://support.criticalarc.com/hc/en-us/articles/360001258575-Send-a-Templated-Notification 2026-07-10T14:32:28Z https://support.criticalarc.com/hc/en-us/articles/360001260776-History-Overview 2025-02-27T09:54:54Z https://support.criticalarc.com/hc/en-us/articles/360001260856-Recent-Alerts 2025-04-22T10:32:02Z https://support.criticalarc.com/hc/en-us/articles/360001264055-Asset-Heatmap 2025-02-26T12:39:13Z https://support.criticalarc.com/hc/en-us/articles/360001264336-Asset-History-Playback 2025-02-26T12:39:13Z https://support.criticalarc.com/hc/en-us/articles/360001274075-Check-in-History 2025-09-08T13:30:51Z https://support.criticalarc.com/hc/en-us/articles/360001303276-Check-in-Heatmap 2025-02-26T12:39:13Z https://support.criticalarc.com/hc/en-us/articles/360001322696-Notification-History 2025-03-13T17:30:57Z https://support.criticalarc.com/hc/en-us/articles/360001324275-Live-Screen 2026-07-15T15:32:30Z https://support.criticalarc.com/hc/en-us/articles/360001337495-Tip-Reporting 2024-08-22T09:40:13Z https://support.criticalarc.com/hc/en-us/articles/360001363735-Vehicles 2025-01-17T21:54:42Z https://support.criticalarc.com/hc/en-us/articles/360001366876-Setting-up-SafeZone 2022-06-19T23:58:35Z https://support.criticalarc.com/hc/en-us/articles/360001368376-Using-this-Help-Guide 2024-08-22T09:10:01Z https://support.criticalarc.com/hc/en-us/articles/360001405735-Register-User 2025-08-29T15:23:12Z https://support.criticalarc.com/hc/en-us/articles/360001573596-Managing-Alerts-in-Command 2025-08-21T16:18:25Z https://support.criticalarc.com/hc/en-us/articles/360001575396-Responding-to-Alerts-in-Command 2024-08-22T08:58:34Z https://support.criticalarc.com/hc/en-us/articles/360001772635-Logs 2024-08-22T09:40:13Z https://support.criticalarc.com/hc/en-us/articles/360001846936-OmniGuard-Live-Screen 2024-08-22T09:35:45Z https://support.criticalarc.com/hc/en-us/articles/360001856815-OmniGuard-Menu 2024-08-22T09:32:51Z https://support.criticalarc.com/hc/en-us/articles/360001860595-Live-Alerts-Responders-and-Check-Ins 2024-08-22T09:28:03Z https://support.criticalarc.com/hc/en-us/articles/360001875936-Duress-mode 2024-08-22T09:01:58Z https://support.criticalarc.com/hc/en-us/articles/360001887176-Live-Map-Show-Responders-and-Check-ins 2024-08-22T09:28:03Z https://support.criticalarc.com/hc/en-us/articles/360001888456-Historical-Alerts 2024-08-22T09:30:34Z https://support.criticalarc.com/hc/en-us/articles/360001935735-Version-number 2024-08-22T09:17:24Z https://support.criticalarc.com/hc/en-us/articles/360001952176-Settings 2024-08-22T09:01:58Z https://support.criticalarc.com/hc/en-us/articles/360001957176-Information 2024-08-22T08:58:34Z https://support.criticalarc.com/hc/en-us/articles/360001957756-Diagnostics 2024-08-22T08:58:34Z https://support.criticalarc.com/hc/en-us/articles/360001957836-Feedback 2024-08-22T09:30:34Z https://support.criticalarc.com/hc/en-us/articles/360001985195-Managing-alerts-in-OmniGuard 2024-08-22T09:10:01Z https://support.criticalarc.com/hc/en-us/articles/360001989115-Drag-Dispatch 2024-08-22T09:10:01Z https://support.criticalarc.com/hc/en-us/articles/360002019696-Responding-to-alerts-in-OmniGuard 2024-08-22T08:51:21Z https://support.criticalarc.com/hc/en-us/articles/360002250715-Live-Screen-Settings 2024-08-22T09:40:13Z https://support.criticalarc.com/hc/en-us/articles/360002895935-Workflow-Rules 2024-08-22T09:28:03Z https://support.criticalarc.com/hc/en-us/articles/360003665995-Using-a-V-ALRT-Bluetooth-button-with-SafeZone 2026-06-21T03:11:54Z https://support.criticalarc.com/hc/en-us/articles/4407299579791-User-List-Bulk-Action 2025-09-05T16:04:31Z https://support.criticalarc.com/hc/en-us/articles/4413886569359-Managing-Check-Ins-in-Command 2024-08-22T09:17:24Z https://support.criticalarc.com/hc/en-us/articles/4590699110415-Workflows-Check-in-based 2025-02-27T17:05:39Z https://support.criticalarc.com/hc/en-us/articles/4976815663247-Workflows-Alert-Based 2025-02-25T16:02:36Z https://support.criticalarc.com/hc/en-us/articles/4977136497295-Workflow-Rules-Overview 2025-02-25T16:03:59Z https://support.criticalarc.com/hc/en-us/articles/5426198988047-Schedules 2024-08-22T10:59:17Z https://support.criticalarc.com/hc/en-us/articles/5471143771663-Wellbeing-Assistance 2024-08-22T08:51:21Z https://support.criticalarc.com/hc/en-us/articles/6019051257231-Frequently-Asked-Questions 2026-05-06T15:48:29Z https://support.criticalarc.com/hc/en-us/articles/6019188297999-How-it-works 2023-08-09T06:26:30Z https://support.criticalarc.com/hc/en-us/articles/6019188849679-How-SafeZone-helps-me 2023-08-09T06:24:07Z https://support.criticalarc.com/hc/en-us/articles/6019190518415-What-s-new 2023-08-09T06:25:57Z https://support.criticalarc.com/hc/en-us/articles/6019194871439-Email-our-technical-support-team 2024-03-11T11:29:27Z https://support.criticalarc.com/hc/en-us/articles/6748635226383-QuickViews 2024-08-22T08:51:21Z https://support.criticalarc.com/hc/en-us/articles/11752700937103-Substitution-Tokens-for-Notification-Templates 2026-07-10T10:53:01Z https://support.criticalarc.com/hc/en-us/articles/11804870820495-Access-Control-Overview 2025-02-21T16:44:09Z https://support.criticalarc.com/hc/en-us/articles/11843350843791-Access-Control-Security-Groups 2025-02-19T17:28:50Z https://support.criticalarc.com/hc/en-us/articles/11844121804047-Access-Control-Permissions 2025-02-19T17:28:36Z https://support.criticalarc.com/hc/en-us/articles/11844242934671-Access-Control-Roles 2025-02-20T14:16:10Z https://support.criticalarc.com/hc/en-us/articles/11901716540047-Push-Notification-Setup 2026-07-09T15:06:09Z https://support.criticalarc.com/hc/en-us/articles/11984676293519-User-Profile-Page 2025-09-04T13:21:33Z https://support.criticalarc.com/hc/en-us/articles/11985145515151-User-Status-Delete-Restore-Disable-Re-enable-or-Purge-Users 2025-02-19T16:37:41Z https://support.criticalarc.com/hc/en-us/articles/11985356528783-Devices-and-Device-Management 2025-07-07T14:55:41Z https://support.criticalarc.com/hc/en-us/articles/11985507923343-Managing-Permission-Templates-for-Users 2025-08-29T16:15:42Z https://support.criticalarc.com/hc/en-us/articles/12026461151887-Desktop-Notification-Setup 2026-07-10T10:37:51Z https://support.criticalarc.com/hc/en-us/articles/12028121374735-Response-Assurance-Setup 2025-09-10T12:24:50Z https://support.criticalarc.com/hc/en-us/articles/12035086171279-Responder-Assurance-Alert-Coverage-Page 2025-02-26T11:22:29Z https://support.criticalarc.com/hc/en-us/articles/12035709115023-Alert-History 2026-06-24T01:34:28Z https://support.criticalarc.com/hc/en-us/articles/12036571635599-Tip-History-Reporting 2025-03-13T17:27:03Z https://support.criticalarc.com/hc/en-us/articles/12037479756431-Using-Wellbeing-Messaging 2025-02-26T18:14:53Z https://support.criticalarc.com/hc/en-us/articles/12045557266063-InReach-Garmin-Satellite-Notification-Setup 2026-07-10T10:43:15Z https://support.criticalarc.com/hc/en-us/articles/12046257055631-Workflows-for-Responders-and-Assets 2025-02-27T16:27:52Z https://support.criticalarc.com/hc/en-us/articles/12335452819215-SCIM-Configuration 2026-01-21T15:19:07Z https://support.criticalarc.com/hc/en-us/articles/12456112211087-Managing-Tips-on-the-Live-Screen 2025-12-04T15:48:26Z https://support.criticalarc.com/hc/en-us/articles/12494667846543-Regions-Menu 2025-04-22T16:50:57Z https://support.criticalarc.com/hc/en-us/articles/12504068979343-Juniper-MIST-Indoor-Positioning-Integration 2025-04-23T13:43:59Z https://support.criticalarc.com/hc/en-us/articles/12509506421263-Resetting-a-User-s-Password-from-Command-Non-SSO-Only 2025-04-23T16:35:12Z https://support.criticalarc.com/hc/en-us/articles/12641830028815-Subscriptions-Groups-Guest-SMS-Self-sign-up 2025-10-30T13:22:43Z https://support.criticalarc.com/hc/en-us/articles/13031195320847-Web-Feeds-Web-Publishing-Setup 2026-07-24T16:22:03Z https://support.criticalarc.com/hc/en-us/articles/13631897415439-Indoor-Positioning-in-the-Live-Screen 2025-08-29T16:35:28Z https://support.criticalarc.com/hc/en-us/articles/14514377707663-Action-Required-Update-to-the-Latest-Version-of-OmniGuard-by-January-16-2026 2025-12-03T18:18:30Z https://support.criticalarc.com/hc/en-us/articles/16781488623375-SMS-Notification-Setup 2026-07-09T15:38:06Z https://support.criticalarc.com/hc/en-us/articles/16792466489359-Email-Notification-Setup 2026-07-10T09:25:55Z https://support.criticalarc.com/hc/en-us/articles/16793027195919-Voice-Braodcast-Setup 2026-07-10T10:56:03Z https://support.criticalarc.com/hc/en-us/articles/16793185219983-Twig-Notification-Setup 2026-07-10T10:51:11Z https://support.criticalarc.com/hc/en-us/articles/16793465866255-Workflow-Substitution-Tags 2026-07-10T11:29:38Z https://support.criticalarc.com/hc/en-us/articles/16793492579087-Workflow-Substitution-Tags 2026-07-10T11:29:38Z https://support.criticalarc.com/hc/en-us/sections/360000004595-Announcements 2025-12-03T18:18:30Z https://support.criticalarc.com/hc/en-us/sections/360000215636-Live-Screen-and-Check-Ins 2026-07-15T15:32:30Z https://support.criticalarc.com/hc/en-us/sections/360000225856-History 2025-09-08T13:30:51Z https://support.criticalarc.com/hc/en-us/sections/360000225876-Zone-Configuration-Global-Settings 2026-04-30T04:50:16Z https://support.criticalarc.com/hc/en-us/sections/360000234395-Users 2025-09-05T16:04:31Z https://support.criticalarc.com/hc/en-us/sections/360000237356-Zone-Configuration-Vehicles 2025-02-14T16:30:21Z https://support.criticalarc.com/hc/en-us/sections/360000242095-Zone-Configuration-Regions 2025-04-22T16:50:57Z https://support.criticalarc.com/hc/en-us/sections/360000242115-Zone-Configuration-Region-Groups 2025-02-14T16:30:21Z https://support.criticalarc.com/hc/en-us/sections/360000246456-Notifications 2026-07-24T16:22:03Z https://support.criticalarc.com/hc/en-us/sections/360000259056-Tips 2025-02-26T14:21:02Z https://support.criticalarc.com/hc/en-us/sections/360000263296-Getting-started 2025-02-14T16:30:21Z https://support.criticalarc.com/hc/en-us/sections/360000282336-Links-to-key-information 2026-05-06T15:48:29Z https://support.criticalarc.com/hc/en-us/sections/360000312555-Managing-Alerts-and-Check-Ins 2025-08-21T16:18:25Z https://support.criticalarc.com/hc/en-us/sections/360000367356-Audit 2025-02-14T16:30:21Z https://support.criticalarc.com/hc/en-us/sections/360000383996-OmniGuard-App 2024-08-22T09:35:45Z https://support.criticalarc.com/hc/en-us/sections/360000390136-OmniGuard-Menu 2024-08-22T09:32:51Z https://support.criticalarc.com/hc/en-us/sections/360000428095-Managing-alerts-and-check-ins 2024-08-22T09:10:01Z https://support.criticalarc.com/hc/en-us/sections/360000806815-Workflow 2026-07-10T11:29:38Z https://support.criticalarc.com/hc/en-us/sections/360001108535-V-ALRT 2024-08-22T09:30:34Z https://support.criticalarc.com/hc/en-us/sections/5423917994383-Schedules 2025-02-14T16:30:21Z https://support.criticalarc.com/hc/en-us/sections/5471009207439-Wellbeing-Assistance 2025-02-26T18:14:53Z https://support.criticalarc.com/hc/en-us/sections/11804797091599-Access-Control 2025-04-23T16:25:04Z https://support.criticalarc.com/hc/en-us/sections/11985379700367-Devices 2025-07-07T14:55:41Z https://support.criticalarc.com/hc/en-us/sections/12028135434383-Responder-Assurance 2025-09-10T12:24:50Z https://support.criticalarc.com/hc/en-us/categories/360000001855-SafeZone-App-Technical-Support 2026-05-06T15:48:29Z https://support.criticalarc.com/hc/en-us/categories/360000001875-OmniGuard 2025-12-03T18:18:30Z https://support.criticalarc.com/hc/en-us/categories/360000001895-Command 2026-07-24T16:22:03Z