Setting up Two Way Messaging allows SafeZone users to communicate with Command users through an encrypted two-way chat. SafeZone also allows you to add an audible sound to the events in addition to the visual cues.
To view the Two Way Messaging settings, click on Admin -> Zone Configuration -> Global Settings -> Two Way Messaging Settings
To configure the Two Way Messaging Settings:
- Click on Edit to edit the settings
- Tick the box for Enable Two Way Messaging
- To enable an audio alarm when a new message arrives tick the box for Enable audio alarm in Command when new message arrives
This feature is optional however it does play an audible alarm in Command when a message arrives
- Click Save Changes to save and close the editor menu, otherwise click on Discard Changes to discard.
Once you have enabled Two Way Messaging, please see the guide on Responding to Alerts in Command