Global Settings - Email Templates

The Email Templates setting allows you to configure how emails, sent from SafeZone, appear to the end-users. SafeZone provides standard email templates in the system which organisations can customise to suit their wording.

You have the ability to configure the Email Header and the Email bodies (for mass communications and account-based messages). The Email Template Footer is locked as it contains data which is required to be sent with all communications for legal reasons.

Important: SafeZone utilises substitution tags in the email headers. These are used for providing the end-users with the user's login details (such as their email address and temporary password for signing in to SafeZone), your organisation's name and the notification email message. The substitution tags appear with brackets (eg. "{InviteEmail}") It is important that these tags are not edited as they provide the user with necessary information for their SafeZone account.

To edit the email templates click on Admin -> Zone Configuration -> Global Settings -> Email Templates

The template header can be edited by clicking Edit. This will bring up a text editor window allowing you to format the text using Rich-Text formatting tools and you can edit the HTML using the Code View button . It is recommended that you incorporate your organisation's logo into the header so when the email goes out to your users it will look like an official email communication from your organisation.

Click on Save Changes to save your changes or Discard Changes to revert back to the previous version.

The SafeZone Email Template Bodies can be edited by clicking on the drop-down to select the template type and clicking Edit. This will bring up a text editor window allowing you to format the text using Rich-Text formatting tools and you can edit the HTML using the Code View button .

Click on Save Changes to save your changes or Discard Changes to revert back to the previous version.