Resetting a User's Password from Command (Non-SSO Only)

For non-single sign on (SSO) users who do not access SafeZone, OmniGuard and Command through their organization's sign-in page, there is the ability to remotely reset their password from Command.

To reset the password:

1. Go to Admin - Users - User List
2. Search for the User with the filtering tools (More information here: User List Information)
3. Click on the email address of the person who's password you would like to reset
4. Press the "Actions" button
5. Select "Reset Password"
6. On the next screen you will be asked to confirm the reset request, click "Reset Password" to confirm, or "Cancel" to go back to the user profile page.
7. The user will then be prompted to reset their password via an email.