Skip to main content

User List

Karl Palma
Updated

The User List contains the list of individuals who have been registered into SafeZone either as a SafeZone user or as an OmniGuard (Command) user including those users who have been pre-registered into the system.

This page covers the following topics:

Viewing the User List

To view the User List:

  1. Click on Admin -> Users -> User List
    1_User_List.png
  2. Clicking on an email address will allow you to edit the user's details. 

Filtering users

Filtering users in the main User List page can be done by:

Responders only

Responders in SafeZone are any users who have been given OmniGuard/Command access. You may need to filter the list of users to display only Responders if you need to audit and verify your responders list.

To filter the Responders in the User List:

  1. Click on Responders only
    2_Responders_Only.png
  2. The user list will display the users who have OmniGuard/Command access.
    3_Responders_Only_Selected.png

3. To show all users again, click again on the ticked Responders only button.

For instructions on how to grant access to OmniGuard/Command please see the guide on Editing user permissions

In user group filter

Used on its own or in conjunction with the Responders only filter button, the In user group filter input box allows you to filter users that are members of one or more user groups.

Important: You will need to have user groups created in SafeZone to be able to filter using this method

For instructions on how to create user groups, please see the guide on User Groups

To filter users by user group:

  1. Click on the In user group drop-down to display the list of user groups. (The screenshot below is for illustration purposes only)4_User_Group_Filter.png
  2. Click on a user group to select it (can select more than one). Any users who are members of the user group(s) selected will display in the user list below
    5_User_Group_Multiple_Groups.png
  3. When you have large numbers of groups to search through, you can also type in the name of the user group into the text field. Command will list out any matching user groups when a partial search is entered.
    6_User_Group_Partial_Search.png

Search users input box - Text search

  1. To search using text, type into the text search field at the top of the screen. Command will filter the user list when a partial word has been entered in.
    7_Search_bar.png

Advanced Filters

The following sections go through the advanced filter tool button which allows for more granular filtering of the user list. The drop-down menus can be used on their own or in conjunction with the Search users text input box.

The filter tool allows you to filter the user list by:


8_User_Filter.png

User status

The user status filter allows you to filter users that are:

  • Active - a user (SafeZone, OmniGuard or Command) that has been added to SafeZone whether they have completed their registration for SafeZone or not
  • Disabled - a user whose account has been disabled in their user profile page
  • Deleted - a user whose account has been "soft deleted" from the system but not yet purged completely. Only users who have been soft-deleted will appear in the user list. If a user's account has been purged from the system their details will not appear. Records can be fully purged at the time of soft deletion or will automatically be purged according to the system Data Retention Settings

To filter users by their User status:

  1. Click on the drop-down for User Status
    9_User_Status_Filter.png
  2. Select a user status to filter by
  3. Click on Search
  4. Any users who match the selected status will appear in the list.

Registration

The Registration filter allows you to filter by:

  • Any - any user in the system
  • Pre-Registered - any users that have been added through the Register User or the Pre-Registrations menu but have not completed their registration for SafeZone
  • Pending - any users that have completed a self-registration through SafeZone but have not verified their account by clicking on the Verify link in their email
  • Registered - any users that have completed their registration for SafeZone
  • Alliance Guest - if your organisation is a member of the SafeZone Alliance, any SafeZone users from other SafeZone Alliance member organisations that have raised an alert whilst in your organisation's geofences will be added as an Alliance Guest to your User List.

To filter users by Registration:

  1. Click on the drop-down for Registration
    10_Registration_Filter.png
  2. Select a registration type to filter by
  3. Click on Search
  4. Any users who match the selected status will appear in the list.

User Group

This filter works in the same way as the In User Group filter

Region Group

The Region Group filter allows you to filter responders who are allocated to a respond one or more particular Region Groups. 

To filter responders by Region Group

  1. Click on the drop-down for Region Group
    12_Region_Group_Filter.png
  2. Select the Region Group(s) you wish to filter by (can select multiple)
  3. Click on Search
  4. Any users who match the selected status will appear in the list.

Invite Sent

The Invite Sent filter allows you to filter users who have been sent (or have not been sent) an invitation email to join SafeZone and you can filter by how many days since their last invitation email. The user filter tool will display any users who have been sent an invitation whether they have completed their registration or not.

To filter users by Invite Sent:

  1. Click on the Invite Sent drop-down for:
    • Any - to filter users who have been sent or have not been sent an invitation email for SafeZone
    • Yes - to filter users who have been sent an invitation email
    • No - to filter users who have not been sent an invitation email
      13_Invite_Sent_Filter.png
  2. When Any or yes is selected click on the Invite Sent Time Filter drop-down for:
    • Any - to filter any users who have been sent or not sent an invitation email
    • In the last 7, 14, 30 days - to filter users who have been sent an invitation email in the time specified14_Invite_Sent_Time_Filter.png
    • Custom - to filter users from a specific time period. Enter in the dates into the From and To fields below
      15_Invite_Sent_Custom_Time_Filter.png
  3. Click on Search
  4. Any users who match the selected status will appear in the list.

Responders only

The Responders only checkbox allows you to filter users who have OmniGuard/Command access in the same way as the Responders only button on the main User List page.
16_Responders_Only_Checkbox.png

Clicking on the Reset button will clear all fields of any search criteria that you may have entered in.
17_Reset.png

Export

Export allows you to export and download the user list depending on the filter(s) you may have applied.

To export the user list:

  1. Apply any filters to the user list using the Filter instructions above. If you do not apply any filters, the full user list of Registered, Pre-Registered and Pending users will be downloaded to your computer.
  2. Click on Export
    18_Export.png
  3. The user list export will be downloaded to your computer in Excel (.xlsx) format

Bulk Action

Bulk Actions allow you to perform actions on up to 100 users at a time in the user list:

  • Push Messaging - this feature allows you to send a push message to registered SafeZone users
  • Send Invites - this feature allows you to send invites to users who have not been sent an invitation email to register for SafeZone
  • Send Reminders - this feature allows you to send a reminder email to users who have been sent an invitation email to register for SafeZone but have not completed their registration.

Bulk Actions are covered in further detail in User List - Bulk Action

Related articles

Comments

0 comments

Please sign in to leave a comment.

Powered by Zendesk