The User List contains the list of individuals who have been registered into SafeZone either as a SafeZone user or as an OmniGuard (Command) user including those users who have been pre-registered into the system.
This page covers the following topics:
Viewing the User List
The User List can be accessed through Admin - Users - User List and you can then view each User Profile by clicking on their email address.
At the bottom-right of the list you can select how many records to view per page with arrows allow you to cycle through each of them.
User Search and Filtering
The User List has many filtering options available to find users by:
Search users by Email / name / number
You can find individual users from an email address / name or phone number through the "Search users" text input box. Simply start typing the details into the box and the list will filter live for you.
Note: for phone numbers, the search has to be in E.164 format (e.g. +447123... / +61... / +1555)
Advanced Filters
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For more general filtering of the list there is an advanced filter tool. The advanced filter tool is shown next to the "Search users" text input box with the
After entering the filters use the "Search" button to apply the filters or click "Reset" to cancel |
Account status
The user status filter allows you to filter users that are:
- Active - a user (SafeZone, OmniGuard or Command) that has been added to SafeZone whether they have completed their registration for SafeZone or not
- Disabled - a user whose account has been disabled in their user profile page
- Deleted - a user whose account has been "soft deleted" from the system but not yet purged completely. Only users who have been soft-deleted will appear in the user list. If a user's account has been purged from the system their details will not appear. Records can be fully purged at the time of soft deletion or will automatically be purged according to the system Data Retention Settings
Registration Status
The Registration filter allows you to filter by:
- Any - any user in the system
- Pre-Registered - any users that have been added through the Register User or the Pre-Registrations menu but have not completed their registration for SafeZone
- Pending - any users that have completed a self-registration through SafeZone but have not verified their account by clicking on the Verify link in their email
- Registered - any users that have completed their registration for SafeZone
- Alliance Guest - if your organization is a member of the SafeZone Alliance, any SafeZone users from other SafeZone Alliance member organizations that have raised an alert whilst in your Regions will be added as an Alliance Guest to your User List.
Pre-registration
Filter by users raised who were pre-registered in the last 7 days, 14 days, 30 days or a custom time period.
Registration
Filter by users raised who have completed registration to the SafeZone app in the last 7 days, 14 days, 30 days or a custom time period.
User Group
Find users belonging to one or more user groups by scrolling through the list and selecting the relevant ones (note you can filter longer lists by typing the name of the group in the text box).
Note this filter works by "OR" principle where multiple groups are selected. So if you select a "First Aiders" group and a "Building ABC" group, you will return a list of people who are either First Aiders or associated with Building ABC
Region Group
The Region Group filter allows you to filter responders who are allocated to a respond one or more particular Region Groups by scrolling through the list and selecting the relevant ones (note you can filter longer lists by typing the name of the group in the text box).
Note: Since Region Groups only apply to response teams, selecting a Region Group will force the "Responders Only" check-box to be ticked.
Invite Sent
The Invite Sent filter allows you to filter users who have been sent (or have not been sent) an invitation email to join SafeZone and you can filter by how many days since their last invitation email. The user filter tool will display any users who have been sent an invitation whether they have completed their registration or not. You can further filter by date that the last invite was sent when the "Any" or "Yes" filters are selected.
Notes:
- Any - No filter applied
- Yes - to filter users who have been sent an invitation email
- No - to filter users who have never been sent an invitation email
Offboarding
Shows users with a date set or no date set in the "Offboarding" field in their User Profile.
Selecting "Date Set" allows you to further filter by when the offboarding date is due.
Last Active
Shows the last time a user was active in the SafeZone system. This could be from logging in to any of the applications or opening the SafeZone application.
Selecting "Date Set" allows you to further filter by when the last activity occurred.
Responders only
The Responders only checkbox allows you to filter users who have OmniGuard/Command access.
Responders only button
The responders only button on the User List is a quick way to only show users with access to OmniGuard and Command straight from the User List
In user group filter
The "In user group" filter input box allows you to filter users that are members of one or more user groups.
- Click on the In user group drop-down to display the list of user groups. (The screenshot below is for illustration purposes only)
- Click on a user group to select it (can select more than one). Any users who are members of the user group(s) selected will display in the user list below
- When you have large numbers of groups to search through, you can also type in the name of the user group into the text field. Command will list out any matching user groups when a partial search is entered.
Export Tool - User List
Export allows you to export and download the user list including any filter(s) you may have applied.
To export the user list:
- Apply any filters to the user list using the instructions above. If you do not apply any filters, the full user list of Registered, Pre-Registered and Pending users will be downloaded to your computer.
- Click on Export
- The user list export will be downloaded to your computer in Excel (.xlsx) format
Bulk Action
Bulk Actions allow you to perform actions on up to 100 users at a time in the user list:
- Send (Push) Message - this feature allows you to send a push message to registered SafeZone users
- Response Group Chat - Create a Responder Chat Session
- Send Invites - this feature allows you to send invites to users who have not been sent an invitation email to register for SafeZone
- Send Reminders - this feature allows you to send a reminder email to users who have been sent an invitation email to register for SafeZone but have not completed their registration.
- Add Users to Group - use the filters to create a list of users who can be added to a user group
- Import Photos - assign photos to multiple users at once (need all photos in a single directory)
Bulk Actions are covered in further detail in User List - Bulk Action
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